The Naga City Public Safety Office – Traffic Management Center (PSO-TMC) serves as the primary traffic management authority of the local government unit. Operating under the city’s Public Safety Office (PSO), it oversees traffic flow, road safety programs, transportation regulation, and enforcement of local traffic ordinances. Its work directly affects drivers, commuters, pedestrians, public utility vehicle operators, and business owners who rely on smooth transportation throughout the city.
The PSO-TMC helps address road challenges by deploying traffic personnel, monitoring road conditions, enforcing regulations, and implementing modern traffic solutions. In recent years, the office has expanded its use of technology through CCTV monitoring systems and a traffic command center that allows officials to monitor key roads and intersections in real time and improve traffic flow, reduce delays, and support safer travel for residents and visitors alike.
Operations and Coverage
The Naga City Public Safety Office – Traffic Management Center (PSO-TMC) operates citywide, providing traffic management, enforcement, and transportation regulation services across major roads, intersections, commercial districts, school zones, and public event venues. The office deploys traffic personnel in rotating shifts throughout the day and night to perform traffic direction, enforcement, and public safety duties while monitoring road conditions and responding to traffic-related incidents.
Its coverage includes the installation and maintenance of traffic signs and pavement markings, monitoring of traffic lights, regulation of pedicabs and trimobiles for hire, settlement of traffic violations, handling complaints against erring public utility drivers, and operation of the city’s traffic command center and CCTV monitoring systems. The PSO-TMC also coordinates with other law and government agencies to support road safety initiatives, traffic control during special events, and the implementation of local traffic ordinances throughout Naga City.
Services Offered
The office provides several essential services that motorists and transport operators may need throughout the year.
These include:
- Settlement of traffic violations
- Processing unsettled traffic violations
- Releasing confiscated items
- Registration of pedicabs for hire
- Inspection of trimobiles for hire
- Handling complaints against erring public utility drivers
- Roadworthiness and safety inspections for pedicabs
In addition to these public-facing services, the PSO-TMC also manages traffic signs, pavement markings, traffic signal monitoring, and traffic enforcement operations throughout the city.
How to Contact the Naga City PSO-TMC
The Naga City PSO-TMC plays a critical role in keeping the city’s transportation system safe, orderly, and efficient. Whether you’re a daily commuter, a private motorist, or a public utility operator, the office’s services help make travel around Naga City smoother and safer. If you need assistance regarding traffic violations, transportation concerns, vehicle inspections, or public safety matters, you may contact the office through the following channels:
Public Safety Office – Traffic Management Center (PSO-TMC)
- Address: G/F Raul S. Roco Library Building, Naga City Hall Complex, Juan Q. Miranda Avenue, Concepcion Pequeña, Naga City
- PLDT: (054) 871-2050 local 3000
- Globe: (054) 205-2980 local 3000
- Email: nagacitypublicsafetyoffice@gmail.com
- Facebook: Naga City Public Safety Office
Note: The office also provides updates, traffic advisories, and public announcements through its official Facebook page.
Understanding its role and knowing how to contact the agency can help residents and visitors quickly address traffic-related concerns when they arise.