The City of Imus Traffic Management Unit or CITMU is the official traffic enforcement and road management office of the City Government of Imus. Operating under the Office of the City Mayor, CITMU is responsible for enforcing local traffic laws, managing road safety programs, handling vehicle impoundment and towing operations, issuing traffic clearances, and maintaining traffic order across Imus City. For motorists, commuters, business owners, and residents, CITMU serves as the primary government office for traffic-related concerns, violations, complaints, and public road safety services.
Beyond traffic enforcement, CITMU also conducts road safety education programs, assists during emergencies and public events, and coordinates with agencies such as the Land Transportation Office (LTO) and local police units. Its overall mandate is to reduce traffic congestion, improve road discipline, minimize traffic-related accidents, and promote safer streets for motorists, cyclists, commuters, and pedestrians throughout Imus.
What Is CITMU
As one of Cavite’s busiest and fastest-growing cities, Imus faces increased traffic volume daily, thanks to the major roads, commercial centers, schools, subdivisions, and transport terminals that contribute to heavy vehicle movement, especially during rush hours. CITMU was established to help manage these things through organized traffic enforcement and public safety operations. The office handles both preventive and corrective traffic management, meaning it not only apprehends violators but also educates the public and responds to road-related incidents.
In simple terms, CITMU is the local government office that helps make sure roads in Imus remain safe and organized. Unlike national agencies such as the Land Transportation Office (LTO) or the Metropolitan Manila Development Authority (MMDA), the CITMU is specifically created to address traffic concerns within Imus City.
It directly handles common traffic concerns such as:
- Confiscated driver’s licenses
- Vehicle impoundment
- Traffic violations
- Towing assistance
- Complaints against enforcers
- Road safety seminars
- Traffic clearances for projects and events
Mission and Vision
CITMU’s vision focuses on building a transparent and reliable traffic management office capable of improving traffic flow while minimizing road accidents in Imus.
Its mission emphasizes strict but fair enforcement of traffic laws to gain the trust and respect of motorists and the riding public. The office also aims to remain community-responsive, transparent, and aligned with the overall goals of the city government.
What Does It Actually Do?
Many drivers generally only directly interact with CITMU after receiving an Ordinance Violation Receipt (OVR), but the office handles far more than ticketing operations.
Its responsibilities include:
- Traffic law enforcement
- Road safety awareness programs
- Vehicle towing operations
- Management of impounded vehicles
- Traffic assistance during events
- Complaint adjudication against traffic enforcers
- Issuance of traffic clearances
- Traffic manpower deployment
- Coordination with schools, barangays, and other government agencies
CITMU also assists during emergencies, parades, funerals, motorcades, and large public gatherings where traffic control is necessary.
Listed below are some of its programs and services:
Redemption of Driver’s License or Vehicle Plate
One of the most commonly used CITMU services is the redemption of confiscated driver’s licenses or vehicle plates. Motorists apprehended for traffic violations are issued an Ordinance Violation Receipt (OVR) by traffic enforcers. The process typically takes only a few minutes excluding payment queues and seminar attendance.
The inclusion of the Road Safety Awareness Seminar highlights CITMU’s effort to improve driver education and encourage responsible road behavior instead of focusing solely on penalties.
Redemption of Impounded Vehicles
CITMU also manages the release process for impounded vehicles.
Vehicles are commonly impounded for violations involving:
- Driving without a valid license
- Failure to carry vehicle registration documents
- Serious traffic violations
- Illegal parking or obstruction
- Unsafe driving behavior
To redeem an impounded vehicle, motorists must present the required OVR documents, settle penalties, secure an Impounding Release Receipt, and obtain an Order of Release approved by CITMU before proceeding to the city impounding area. Processing times may vary depending on the violation and document verification requirements.
Adjudication of Complaints Against Traffic Enforcers
Motorists who believe they were unfairly apprehended may file a formal complaint with CITMU.
The office has an adjudication process that allows complainants to present their side before the CITMU Adjudication Board. Traffic enforcers involved in the incident are also summoned to provide statements and participate in mediation or dialogue. This helps ensure accountability and fairness in traffic law enforcement while giving motorists an official channel for dispute resolution.
In more serious cases, complaints may also be elevated to the Office of the City Mayor or the City Administrative Office.
Motorcycle Escorts and Traffic Assistance
CITMU provides motorcycle escorts and traffic manpower assistance for public and private events that may affect traffic flow.
These services are commonly requested for:
- Motorcades
- VIP visits
- Weddings
- Funeral processions
- Parades
- Government events
- Public celebrations
Applicants must submit a written request and secure approval from the City Administrator’s Office before escorts or traffic personnel can be deployed. This service helps maintain traffic order and public safety during large-scale activities within the city.
Towing Services for Disabled Vehicles
CITMU also offers towing services for vehicles involved in accidents or mechanical breakdowns.
Motorists may request towing assistance when a vehicle can no longer safely operate on public roads. The towing team coordinates with the requesting party and transports the vehicle to an identified destination. This helps prevent stalled vehicles from causing traffic congestion, road hazards, or secondary accidents.
Issuance of Traffic Clearance
Businesses, contractors, and private individuals conducting excavation or construction activities in Imus may need a Traffic Clearance from CITMU before securing permits from the City Engineering Office.
Traffic clearances help ensure that road projects do not create unnecessary congestion or compromise public safety.
CITMU Road Safety Awareness Programs
In recent years, CITMU expanded its public safety efforts through educational road safety campaigns for children and students.
The office conducted Road Safety Awareness Programs in day care centers and junior high schools across Imus to teach proper road behavior and traffic discipline at an early age.
Topics discussed include:
- Traffic signs and signals
- Pedestrian safety
- Defensive driving
- Helmet and seatbelt use
- Distracted driving
- Overspeeding dangers
- Counterflow violations
- Right of way rules
These programs are conducted in partnership with schools, local police, and the LTO to help build long-term road safety awareness within the community.
Contact Information
For complaints, inquiries, towing requests, and other traffic-related concerns, residents may contact the City of Imus Official Website through its official government channels.
- Address:Â New Imus City Government Center, Imus Boulevard, Malagasang I-G, Imus, Philippines, 4103
- Contact number:Â (046) 888 9910
- Email: cio@cityofimus.gov.ph
- Facebook:Â City Government of Imus
Motorists may also visit the CITMU office directly at the Imus City Government offices for assistance regarding OVRs, impounded vehicles, traffic clearances, and adjudication cases.